Company

About us

Company

About us

Topcret® was born from the initiative of two young entrepreneurial engineers who chose to separate themselves from the maelstrom of the construction sector by creating their product Microcemento®, a cement-based micro-coating that revolutionized the field of design and interior design. When the professionals of the sector pointed to the new construction, we contributed an innovative element that offers the possibility of carrying out radical reforms with the minimum environmental impact, without generating rubble or waste.

Challenging the crisis that affected the sector, but with effort, organization, vision and control of our first works, we managed to organize the company that we are today: more than 30 collaborators, a subsidiary in London, 80 franchises spread over five continents and an innovative product, unique in the market (Baxab®), which distances us from the competition since our birth in 2005.

In Topcret® We are now setting ambitious but realistic goals. The intense activity of the R&D Department, constantly improving the product, places us as leaders in the sector. The continuous search for the satisfaction of our clients is the engine to continue growing as a company and contribute our bit to society. For it we have implemented the ISO 9000 standard, which will keep us on the path of excellence in service and quality.

Guarantee and Insurance

Topcret® guarantees in writing the quality of the product and application of Microcemento® and of Baxab®.

Zero Cost Guarantee

Topcret undertakes, according to the explicit conditions of its Guarantee and Insurance Program, to repair or replace free of charge for a period of 3 years, the material that is defective. This guarantee also extends to the application.

The company uses high quality raw materials, designs its products in its own laboratories, manufactures them in its facilities and applies them with its highly trained personnel, following the highest quality standards. Thus, it guarantees the traceability of the process from start to finish.

Rework insurance

From the first contact to its after-sales service, Topcret® offers its customers the maximum advantages so that the service is complete before, during and after installation.

In addition to the Zero Cost Guarantee, Topcret® has among its services the exclusive Repayment Insurance, through which, according to the definitions of the Guarantee and Insurance Program the client can access a lifetime bonus to redo his work whenever he wishes.

This insurance covers all those cases that are not contemplated in the Zero Cost Guarantee, even if there were no defects or accidents, such as a color change on the applied coating.

BUDGET WITHOUT SURPRISES

The commercial process includes on site visits by our trained applicators, we make sure that what was agreed is what will finally happen. No surprises, no hidden fees.

BUDGET WITHOUT SURPRISES

The commercial process includes on site visits by our trained applicators, we make sure that what was agreed is what will finally happen. No surprises, no hidden fees.

ON SCHEDULE

The installation process is carried out with our own applicators, trained in our academy.

This allows us to guarantee the result and compliance with the agreed delivery times. In addition, we are manufacturers, so we sell only products that we have in stock.

ON SCHEDULE

The installation process is carried out with our own applicators, trained in our academy.

This allows us to guarantee the result and compliance with the agreed delivery times. In addition, we are manufacturers, so we sell only products that we have in stock.

WARRANTY

Topcret® commits to repair or replace at no cost for a period of 3 years any type of defect that may arise. Warranty also extends to the application process.

Topcret has an exclusive rework insuarance,through which you can access a lifetime bonus to redo your work whenever you want. This insurance covers all those cases that are not covered by the Zero Cost Guarantee, even if there were no defects or accidents, such as changing the color of the applied coating.

WARRANTY

Topcret® commits to repair or replace at no cost for a period of 3 years any type of defect that may arise. Warranty also extends to the application process.

Topcret has an exclusive rework insuarance,through which you can access a lifetime bonus to redo your work whenever you want. This insurance covers all those cases that are not covered by the Zero Cost Guarantee, even if there were no defects or accidents, such as changing the color of the applied coating.